Privacy Policy

Welcome to Fruit Garden Shop (fruitgardenshop.com). Just as we nurture our Coastal Trees, Berries, Apple trees, and Bamboos with care and attention, we are committed to cultivating a relationship of trust with you, our valued gardener. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website and make purchases. We serve home gardeners, landscape enthusiasts, and coastal property owners worldwide, and your privacy is as important to us as the quality of our plants.

1. The Information We Gather (Your Garden’s Profile)

To provide you with a seamless shopping experience—from browsing Evergreen Shrubs to checking out your Fruit Trees—we collect information that helps your transaction and our service grow smoothly:

• Personal & Contact Details: Your name, email address, shipping and billing address (like 3100 Gentilly Court, Montgomery, US 36116), and phone number, provided when you create an account or place an order.
• Transaction & Payment Data: Details of the products you purchase (e.g., Bulbs, Climbers, Native Shrubs), order history, and payment method information (such as card type or PayPal email). We do not store your full credit card details on our servers. Payments are processed securely by our trusted partners.
• Technical & Browsing Data: Your IP address, browser type, device information, and how you navigate our site (e.g., browsing our Conifers or Ornamental trees collections).
• Communication Records: Copies of your correspondence with our friendly team at [email protected].

2. How We Use Your Information (Nurturing Your Experience)

We use your data with the same precision we apply to selecting our Soil Enrichers and Coastal Shrubs:

• To process your orders for Berries, Fruit, Grasses, or Groundcover, arrange shipping, and send you confirmations and tracking details.
• To communicate with you about your order, respond to your inquiries, and provide customer support.
• To improve our website and product offerings, ensuring our menu—from Apples to Nuts—is easy to explore and meets your gardening needs.
• To send you relevant gardening tips, offers, and updates (only if you’ve chosen to receive them), helping your garden thrive.
• To prevent fraud and enhance security, protecting both your data and our community of growers.

3. Sharing Your Information (Trusted Garden Partners)

We treat your personal information like a delicate sapling—we share it only when necessary and with trusted partners who help us run our business:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely complete your transaction.
• Shipping & Logistics Providers: To deliver your live plants, Bulbs, or Trees safely to your door, anywhere we ship (globally, excluding some Asian and remote regions).
• Service Providers: Companies that help us with website hosting, data analysis, and customer communication.
• Legal Compliance: If required by law, regulation, or legal process, we may disclose information to protect our rights, your safety, or the security of Fruit Garden Shop.
• We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Storage & Security (Our Digital Greenhouse)

Your financial and personal data is protected with the same care we use to package our Bamboos for their journey to you:

• We implement advanced encryption technology (SSL) to safeguard your information during transmission.
• We store your data on secure servers and retain it only as long as necessary to fulfill your orders, comply with legal obligations, or support your ongoing gardening journey.
• While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. We continuously work to cultivate a secure environment.

5. Your Rights (Your Garden, Your Control)

As a valued member of our gardening community, you have rights regarding your personal information:

• Access & Correction: You can review and update your account information at any time.
• Data Portability & Deletion: You may request a copy of your data or ask us to delete it, subject to certain legal exceptions.
• Marketing Preferences: You can opt-out of promotional emails by clicking the “unsubscribe” link in any email or contacting us directly.
• Cookies & Tracking: You can manage your cookie preferences through your browser settings (see Section 6).
• To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe, just as we do with your plant care questions.

6. Cookies & Tracking Technologies (Site Navigation Seeds)

Like planting Bulbs that help a garden bloom, cookies help our website function and improve your experience:

• Essential Cookies: Required for core functions like adding Evergreen Trees to your cart and proceeding through checkout.
• Analytics Cookies: Help us understand how gardeners explore our menu categories (like Climbers or Coastal Trees), allowing us to cultivate a better site layout and product selection.
• Preference Cookies: Remember your settings (e.g., language or region) for future visits.
• You can control cookies through your browser settings. Disabling some cookies may affect the functionality of our website, much like how sunlight affects growing Berries.

7. International Data Transfers

We serve gardeners globally (with noted shipping exclusions). Your information may be transferred to and processed in countries other than your own, including the United States where our servers are located. We ensure such transfers comply with applicable data protection laws and that your data remains protected under this policy.

8. Policy Updates

Our Privacy Policy may grow and evolve over time, just like a healthy Fruit tree. We will post any changes on this page and update the “Last Updated” date. Significant changes will be communicated to you via email or a notice on our website.

Every purchase at Fruit Garden Shop is more than a transaction—it’s the first step in your gardening story. We’re honored to help it begin with trust, security, and ease.

Fruit Garden Shop | Nurturing Gardens, Delivering Joy